About TTNC
Who are we?
TTNC Ltd is an Ofcom regulated Telecoms Network Operator and one of the UK's leading suppliers of telephone numbers and inbound call management services to both businesses and individuals.
Originally starting out as an Internet service provider in the UK and Australia in the early 1990's, the founders saw an opportunity to become an alternative supplier to BT during the UK Telecom's de-regulation period.
Already handling millions of minutes per month in Internet dial up traffic, it seemed a natural progression to enter the Telecom's market.
We now provide a variety of communications services, many bespoke, to thousands of UK and international customers, either directly, or through our reseller partners. We support over 70,000 end users and have many corporate customers.
What's our ethos and how do we do it?
Simplicity
We believe simplicity is key; key to setting up your telephone service and key to its ongoing management. That's why our number connection charges are the same regardless of what number range you're buying from and that's why we give you the facility to control your number through the online panel, myTTNC.
Flexibility
Not every customer is the same; we know that and we want to recognise that through offering our customers choice. We have set out to deliver a large choice of numbers, a choice of how you pay for your Call Forwarding and a choice of how you can enhance your service, whether you're adding just one Call Management feature or a bundle. This flexibility gives us the best chance of providing the solutions you need.
Affordable
We believe our products are great value. The cost for numbers is simple, our call forwarding charges are carefully considered and with our Pay Monthly tariffs we're offering even more reduction. Within the opportunities to enhance your number you'll find great deals on our Call Management services with Packages, or with Bolt Ons, just add the services you want, and just pay for what you need.
Professional
Every department of TTNC is intent on providing the best customer service it can. Whatever your query, if it's before you've bought anything from us or you've been a long term customer of ours, we expect our responses to be prompt, direct and to always exceed your expectations. We'll respond to enquiries within an hour during office hours, and within 4 hours outside of this.
We have developed a Code of Practice for our business that has been approved by Ofcom and has permission from Otelo for us to use it.
Expertise
We take our responsibility as a Network Provider seriously. We operate under a Public Electronic Communications Network (PECN) Licence which was issued to us by Ofcom. We're also classified as an approved Premium Rate Network Operator by PhonepayPlus.
We work hard to ensure that we can give you the best advice, support and results to your queries. As a team we look to stay up to date with the latest technology and actively investigate developments in the industry so we can introduce new ideas to benefit our customers.
Our sales, support and technical teams work closely together to provide our responses so you don't feel like you're being passed around.
Customer Reviews
Find out from some of our customers what TTNC has enabled them to do by reading our Customer Reviews.