myTTNC only launched 3 months ago and in that time we've received an excellent response from our customers. But rather than just putting our feet up and taking it easy, we've been hard at work and are pleased to announce the launch of the first major update to myTTNC, bringing some exciting new features.
So what changes can you expect when you next log in?Address Book - the new way to manage your destinations
Our first big update is the introduction of an Address Book in the Phone Numbers section. Address Book allows you to add and save any destination numbers you forward to. You can create groups of forwarding destinations as well.
What does that mean?
Well firstly, when you're setting up a number, you can now simply type in the name of an address you've added. For example, you could have 'Bertie's Mobile' as an address. In the destination input where you'd normally type the mobile number, you can simply type 'Bertie's Mobile' and myTTNC will take care of the rest. We even provide an autocomplete feature so you won't even have to type the full name.
Secondly, you can create a group to use as a Hunt Group or Forward to All setup. Add the contacts you want, drag them in the order you want them to ring (although this doesn't matter with Forward to All) and give the group a name. You can then just enter the group name in the destination input when setting up a number.
The best part of this; any changes you make to an individual contact or group in Address Book will automatically update the set up of the numbers using that contact or group.
For example, what if Bertie gets a new mobile? Normally you'd have to go through each of your numbers and change the destination. With Address Book, you simply update Bertie's mobile and that will automatically update the numbers that forward to the address. It can essentially be used to bulk edit your destinations.Time Based Forwarding - now even better to match your number to your business hours
One of the major new features we introduced with the initial release of myTTNC was the advanced Time Based Forwarding setup. This gave users much more control to create time plans to meet their needs. We received a lot of positive feedback regarding this feature, but some people found the interface a little confusing.
We're hell bent on making the greatest and easiest to use control panel, so based on some of that feedback we've completely redesigned the Time Based Forwarding page. The old Time Based dials have now been replaced with two flip clocks, allowing you to either type the time you want or use the arrow buttons to make adjustments; which we hope will be a lot clearer.
It's also a lot clearer how to create a new Time Plan or edit an existing one. Previously, this was done in a separate box below the Time Plan list, which in hind sight wasn't very obvious. But now any changes can be made in line with the Time Plan list.
Want to change the start time? Or maybe you no longer want to receive calls on a particular day of the week? Simply click the 'Edit times' button and the Time Plan will slide open allowing you to make any changes to the name, days and times.User Interface (UI) changes - 60% of the time, it's better every time
We've also made a number of UI changes, to make myTTNC not only look better, but also improve usability.
The header has been reduced in height to give you that little bit more space to work in. We think it looks a lot more professional and sleeker.
The way the pages scroll has also been improved. Previously, only the content scrolled with the side navigation staying in place. However a few users were having an issue getting to some of the lower links, so now everything scrolls.
The Support Centre is a great way to find out how to set things up with step by step guides. But now it's even easier to follow with the addition of screenshots.We've only just begun
myTTNC was a massive improvement over anything we offered previously and we have loads of ideas to make it even better. We may have only just finished version 1.1, but we won't be taking a break anytime soon.
So keep an eye out for any future announcements on our blog, social media networks and from within myTTNC itself.
After 6 long years, the Novero Platform has been put to rest. Despite serving us well all this time, it is showing it's age and has finally been put out of it's misery. But there's no time to mourn. Rising like a phoenix from the ashes comes our spiffing new control panel - myTTNC.
It's been a long time coming, but we are proud to announce that myTTNC, the control panel designed with you in mind, is now live. We've been tirelessly working for months making sure that what we were building was not only going to bring increased reliability, advanced options and ease of use for our customers, but also to make it easy for us to grow and upgrade. That's right, we're only just getting started!Nearly 2 years in the making
You may remember my first blog post detailing some of the design decisions made to create a control panel to suit you. My first design was almost two years ago and we've come a really long way since then. Most sections, such as numbers and account, have been completely overhauled from the Novero Platform. We've even created a couple of new sections such as Call Statistics and myTTNC Store, as well as a dedicated Support Centre.
Every effort has been put into making a control panel that not only looks great, but is also a lot easier to use. Customer experience has been the number one priority when designing myTTNC. Gone is all the hunting around for links as well as the techy way of working and in comes a control panel that will be infinitely easier to understand.61,328 lines of code later...
But as well as all the lovely visual changes we've made, there's also been massive improvements made in the background. myTTNC has been built from the ground up using some of the latest web technologies, to make things work just that little bit better. Things will work quicker and better to give you the best experience.
If you're still using Internet Explorer 6 or 7, now would be a great time to upgrade your web browser. Not only will it allow you to use myTTNC, but also help you get the best experience on the web in general.Stop reading this and get using it!
If you're as excitable as me, you really shouldn't be reading this blog post. Instead you should be logged into myTTNC right now, sinking your teeth into all the sexy new features. We look forward to hearing what you think of the new control panel - feel free to let us know on Facebook, Twitter, Google+ or via Email.
|4th Dec 2012||-||myTTNC - it's arrived|
|11th Jun 2012||-||Telephone numbers, call tracking and Google Analytics|
|21st May 2012||-||Mobile forwarding rates reduced by 2p/min|
|27th Apr 2012||-||Settling into a new home - TTNC move office|
|22nd Mar 2012||-||New job opportunity with TTNC - Lead PHP Developer|
|13th Mar 2012||-||Need to call a 0800 number from your mobile?|
|26th Jan 2012||-||Introducing a new service from TTNC - Call Screening|
|20th Dec 2011||-||New 0207/0208 London numbers released|
|21st Sep 2011||-||Invite friends to join TTNC - get £10 call credit for free|
|14th Sep 2011||-||Is your telephone number really working for you?|
|7th Sep 2011||-||Quick and efficient outbound SMS messaging to the masses|
|23rd Jun 2011||-||New account wide Call Management Packages available from TTNC Limited|
|12th May 2011||-||Pay Monthly tariffs - our lowest call forwarding rates ever|
|19th Apr 2011||-||Introducing the new Dial In Management service|
|30th Mar 2011||-||TTNC's new Mobile to Freephone service|
|23rd Feb 2011||-||TTNC introduces the Refer-a-Friend scheme|
|2nd Feb 2011||-||World Snooker Championship uses TTNC to supply a memorable number and call services|
|1st Feb 2011||-||New TTNC Web site launched|
|12th Jan 2011||-||Pay Monthly Minute packages introduced|
|27th Nov 2009||-||TTNC Releases New Services and New Updates|
|16th Oct 2009||-||TTNC helps PipeMedia and PipeCall customers|
|30th Sep 2009||-||New servers and platform upgrade|
|20th Aug 2009||-||Number crunching – a guide to the cost of calls|
|4th Aug 2009||-||Ofcom updates numbering plan in the light of changes to 0870|
|3rd Aug 2009||-||Regulator PhonepayPlus announces new rules to protect consumers using 0871 numbers|
|4th Jun 2009||-||Research reveals need for greater price trans- parency in 087 services|
|29th May 2009||-||New Freephone number ranges released|
|23rd Apr 2009||-||Reducing the cost of calls to 0870 numbers|
|12th Feb 2009||-||TTNC stops offering 0870 numbers|
|21st Nov 2008||-||TTNC releases more Freephone number ranges|
|15th Oct 2008||-||Ofcom update: 070 personal numbering range|
|23rd Sep 2008||-||Ofcom's update about the proposed changes to 0870 Numbers|
|18th Sep 2008||-||New Ofcom Rules for Number allocations|
|12th Aug 2008||-||TTNC lowers prices for Intelligent Network (IN) Services|
|28th Jul 2008||-||New Call Recording Platform|
|10th Jun 2008||-||Additional Network in New Data Centre|
|1st Jun 2008||-||Missed Call Alert service launched|
|23rd Feb 2008||-||New Freephone number ranges released|
|20th Jan 2008||-||Professional Voice over services|
|15th Dec 2007||-||Withdrawal of pre-call announcement on 070 Numbers|
|12th Nov 2007||-||Delays to the Ofcom policy changes to 0871 Number Ranges|
|12th Nov 2007||-||Delays to the Ofcom policy changes to 0870 Number Ranges|
|12th Nov 2007||-||Ofcom announces the next steps for 0870 numbers|
|20th Oct 2007||-||ICSTIS becomes PhonePayPlus|
|15th Oct 2007||-||TTNC's 03 Numbers are the first to be live in the UK|
|2nd Sep 2007||-||070 Pre Call Announcement|
|25th Jul 2007||-||TTNC Introduces "3D Secure Authentication"|
|29th Jun 2007||-||First Operator to release 03 Numbers in the UK|
|3rd May 2007||-||TTNC Launches Submission Service to OSIS|
|24th Apr 2007||-||TTNC gets the UK's largest allocation of 03 UK Wide Numbers|
|12th Mar 2007||-||TTNC Applies for First ever batch of 03 Numbers|
|20th Feb 2007||-||Ofcom Decisions on 03 numbers|
|16th Feb 2007||-||4.3 Million New Geographic Numbers Released|
|5th Feb 2007||-||OFCOM changes to the 0870 Phone Number Range|
|11th Jan 2007||-||New Version of the Novero Platform™ is Launched|
|16th Dec 2006||-||Real-Time Statistics and Reports Available for Inbound Calls|
|11th Dec 2006||-||2.3 Million New UK Town Numbers Released|
|1st Nov 2006||-||New TTNC Web Site Launched|
|1st Oct 2006||-||New Technical Director|
|20th Sep 2006||-||Top Up System Introduced|
|10th Sep 2006||-||The Novero Platform™ is Launched|
|25th Aug 2006||-||0871 regulation proposed by ICSTIS|
|14th Aug 2006||-||118 Trades signs Telecoms Contract TTNC|
|3rd Aug 2006||-||Memorable Number Prices most competitive in the UK - Guaranteed|
|9th Jul 2006||-||Online Number Search made more Advanced|
|3rd Jul 2006||-||Ofcom plans future of UK Telephone Numbering|
|29th Apr 2006||-||More Free-Phone Numbers added|
|8th Apr 2006||-||Call Share Revenue to end for 0870 Numbers|
|2nd Apr 2006||-||Ofcom moves regulation of 0871 Numbers to Icstis|
|27th Mar 2006||-||Extra Details for Online Call Statistics and CDR's|
|14th Mar 2006||-||Memorable Numbers worth over £9 Million|
|8th Mar 2006||-||Resellers API launched|
|26th Feb 2006||-||Free Fax to Email service on 0844 Fixed Rate Numbers|
|23rd Feb 2006||-||More Memorable Numbers|
|17th Jan 2006||-||Rise in Freephone Number Sales|
|14th Dec 2005||-||Eastern Airways|
|7th Dec 2005||-||Number Presentation Feature on all NGN's|
|23rd Nov 2005||-||TTNC helps Glen Dimplex|
|24th Oct 2005||-||TTNC Wins Directory Service (DQ) Contract with the 118 Group|
|26th Sep 2005||-||VoIP Services now available on all of our Numbers|
|15th Aug 2005||-||Follow Me Numbers - Mobile Alternative|
|6th Jul 2005||-||Full Range of 0844 and 0871 Fixed Rate Numbers|
|6th Jun 2005||-||Office in Sweden Opened|
|6th May 2005||-||TTNC offers UK or International Ring Tone|
|5th Apr 2005||-||Eastern Helicopters Premium Rate Competition (SMS and Voice)|
|15th Mar 2005||-||Memorable Numbers Software|
|5th Mar 2005||-||Titan Internet Partnership|