News - December, 2005
Number Presentation Feature on all NGN's
TTNC can now offer Number Presentation on Incoming Calls made to Non Geographic Numbers (NGN's). When TTNC delivers the call, you can choose to display either the Callers Numbers or the actual Non Geographic Number that has been dialled.
This is a useful feature for Home Workers, People with one Phone Line or when using Personal Numbers, if you have Caller ID on your phone then it is easy to differentiate caller dialling your direct line and callers dialling your TTNC Number.
Eastern Airways
People were misdialling an Eastern Airways Ticket Reservations Number and ended up calling a 0870 belonging to TTNC instead. Fortunately, the numbers being dialled by mistake were not in use and had a recorded message giving TTNC contact details. Eastern Airways customers informed TTNC about the situation and in turn made contact with Eastern Airways.
There were hundreds of Missed Calls per month, the majority were meant for the Tickets Reservations Number. Eastern Airways is able to monitor all incoming calls by using TTNC's advanced Web Based Control Panel and viewing detailed Call Data or Downloading Call Data Records (CDR's).
Eastern Airways Numbers:
0870 369 9989
0870 369 9100