Customer Testimonials

TTNC's services will exceed your expectations

"Finding the right company to provide your specialist telephone numbers can be very daunting - after all, these telephone numbers are at the very heart of your business, the core of your marketing and most vitally, your link to the most important part of your business; your customers. We have used other providers in the past and we found that, on the odd occasion, our numbers weren't actually working! As paranoia sets in, you start to wonder how many calls you might have lost and how many business leads died at a dead-end in a malfunctioning exchange somewhere.

From the moment you start to use TTNC's excellent services, the anxiety starts to dissolve. There is one reason for this; the most amazing, ground-breaking and revolutionary online number management system - The Novero Platform™. Novero gives you complete control of your numbers - you can route numbers to one or many phones in an instant, we even use it to extend the number of hours our call desk is available, giving us a much larger window for sales calls and far more chance of getting the business we need. We actually ended up buying two numbers in the end - as soon as we found out that TTNC offer a fax-to-email service that works brilliantly for no extra cost! Incredible! Go and find a company that will enable you to have your faxes delivered to your e-mail inbox for a flat fee of £25. Of course, TTNC's services can go much further for a little extra cost - they have so many call management features that you'll wonder how your ever did without them.

In the end, it's service that matters, so the fact that we've never experienced any down-time with our numbers, services or the Novero Platform is testament enough. We did have one small 'technical hitch' when setting up the fax service, which was resolved within the hour after a single call to TTNC's helpdesk.

As an IT professional, I have to say that I regularly experience very poor customer service from some of the biggest communications and infrastructure providers. TTNC's services will not only vastly exceed your expectations, but you'll also come to realise that they are one of the few remaining admirable technology companies out there."

Seth Martin,
Evolution MC Ltd

TTNC is a breath of fresh air

"WorldNet have been using TTNC for around 12 months as a supplier of bespoke Telecoms requirements that cannot be fulfilled by the top 5 carriers. We are regularly astounded at the quality of their work, their ability to get the most difficult customer requirements and deliver on time, every time.

They work with you to find a way to get projects delivered and have an excellent and experienced team of technical professionals. From a commercial perspective dealing with TTNC is a breath of fresh air. Decisions are made instantly where required and committed to without fail. Billing is completed within 2 working days of the end of month, and always accurate to the second.

I have no hesitation in recommending TTNC to other companies and know that I will continue to work with them for many years to come."

Simon Arnold,
WorldNet Ltd

Simple to use and fast to set up

"Kendlebell is the UK's No.1 Telephone Answering and Virtual office Service, we use TTNC Geographic Numbers and Call Services which are simple to use and fast to set up.

TTNC's costs are also very reasonable and with support back up to be proud off. We have already recommended TTNC several times and will continue to do so."

Chris Munro
Kendlebell

Extremely Impressed with Products and the high level of Customer Service and Support

"Portfolio Europe provides marketing services to over 2000 Franchised Car Dealers and 23 Automotive Manufacturers across the UK and Continental Europe. As part of our range of products we offer our dealers a tool to track and measure the effectiveness of all their advertising and we were looking for a reliable provider of trackable Local Area Code numbers who would be able to provide us with bespoke call reports on a daily basis as well as giving us access to an online portal to allow us to order and set up numbers as and when we required.

The nature of our business means that we require high volumes of numbers which have low volumes of call traffic making us an unappealing customer to some providers and given the number of customers we support and their high profile it is imperative that we consistently receive accurate data.

In the last 6 months that we have been using TTNC we have been extremely impressed with both the range of products that TTNC have available and the high level of customer service and support they provide and we hope to order more products and services from TTNC in 2008."

Sam Redfern-Perry,
Strategic Product Manager
Portfolio UK

TTNC is the best telephone service provider that is available in the UK today

"We have been using the telephone services of TTNC for many months. Currently our company process in over 2,000 calls every day and their service is first class. We have used other telephone providers in the past but TTNC is by far the best for customer support and reliability of telephone connections, put simply they are by far the best telephone service provider that is available in the UK today."

Roy Ferris,
Director
Reliant Consulting Services UK Ltd

TTNC is my top choice for UK telecommunications services

"As a global consultant without a constant physical presence in the UK, finding a way to enable my UK customers to reach me easily was difficult at best! Fortunately, after much searching I found TTNC via Google search. An initial look at their website convinced me that they were the ideal business partner for me. I use both geographic numbers and non geographic numbers with a variety of UK area codes to help ensure that all of my customers and clients can reach me easily and inexpensively.

TTNC makes the process of managing telephone numbers easy and seamless. Their Novero platform is intuitive, easy to use, and allows for quick and elegant online management of all of my phone numbers. TTNC is the ideal choice for me because of their voice-to-email service, and their wide variety of enhanced services, not to mention the ability to select your own phone numbers right from their website! I am able to choose numbers with patterns that are useful and recognizable for me, and friendly to my customers, making them that much more likely to remember me and keep me in the front of their minds when my services are needed.

Moreover, TTNC keeps pace with emerging technology and opportunities. Apart from their excellent Novero platform, TTNC is pioneering the release of the new "03" numbers, and takes extra care that their customers can match up their 0845 numbers with new, identical, 03 numbers, making that transition seamless as well.

But by far the best thing about TTNC is their HUMAN SUPPORT. Their staff are professional, friendly, and very patient with my beginner status and varied questions, and I have always felt that I have been a valued customer of theirs. Without a doubt, TTNC is my top choice for UK telecommunications services, and I talk about them and recommend them to EVERYONE!"

Glen Barney,
C5I Services

Washington DC - San Francisco CA, USA

TTNC consistently outperform their competitors

"As a live call centre solution, we require consistent, reliable solutions from our suppliers. During our annual review of supplier contracts, TTNC consistently outperform their competitors on all set benchmarks.

• Speed of response to new business requests
• Platform reliability
• Call routing options
• Customer care

I cannot imagine using anyone else for this service. We could not hold the level of confidence we have with our clients without TTNC."

David Lazarus,
Managing Director

The Novero Platform is excellent!

"I contacted several telephone number management companies regarding routing of a new number to mobile numbers and existing landline numbers. TTNC's sales staff were very prompt at returning my call, knowledgeable and helpful. Within minutes, I'd purchased a new telephone number, and was using their excellent Novero Platform software to route the new number to wherever I happened to be- mobile or geographic numbers. The Novero Platform is simple to use, provides all of the statistics and information I need, and I can even access it from my mobile 'phone's HTML browser- great if I need to reroute the number whilst on the move.

I would recommend TTNC to anyone who needs online number management!"

John-Lee Langford,
Pragmatic Design Ltd

TTNCs online purchasing system is easy to use

"In the 6 months that have passed since we launched our own company NovaLoca, and first approached TTNC, they have provided every possible assistance to explain how we could set up our telephony systems with call forwarding and automated messaging services. Our website forwards calls to hundreds of commercial property agents, each of whom need to be tracked. TTNC were able to provide us with cost effective numbers that only charge users at a local rate, and allow us to track how many leads are being generated for our clients. Not only that but they accepted a spreadsheet of our agents and did all the number routing for us. Their online purchasing system is easy to use and new numbers can be set up and activated instantly. We are very impressed with how helpful they have been and would highly recommend them to any business considering using their service."

TTNC are spot on

"Thanks a lot for providing me with my new geographical numbers. My geographical numbers are directed to my mobile and this has generated many more business leads. TTNC are spot on in every aspect. Buying my geographical numbers was very easy indeed, no catches, no tricks just easy to use numbers. Up and running in minutes.

Highly recommended.

One happy customer."

David Boustead,
Any Hour Plumbing

Easy to use number configuration platform

"I decided to use TTNC to provide inbound services to all of my clients, and have found their level of service to be excellent. My Clients rely on internet telephony to feed into their call centers around the world, and this is a critical business system for them.

The service was quick to set up, and worked flawlessly first time. I can wholeheartedly recommend them to anyone considering setting up an inbound telephony service. I find their configuration platform easy to use, and this feature allows me to change the routing of the inbound calls immediately should I need to.

Well done TTNC, and thanks for a great service."

Noel Sharpe,
RAD Network

Exceptional service and vast array of options

"TTNC was a breath of fresh air, their team gave us exceptional service in setting up dedicated & marketing phone lines with the vast array of call handling options available.

The Novero Platform is easy and straight forward to use, I would without hesitation recommend their services for any company needing inbound call handling."

Fraser Richardson,
Richardson Hotels of Distinction

TTNC has a superb customer services team and a great support infrastructure

"After extensive research we decided that TTNC not only provided best value for money in their field, but they also offered the largest selection of Phone Numbers, the best Web based Number provisioning tool (the Novero Platform) and detailed Inbound Call Statistics on all of their Numbers!

This is all backed up by a superb customer service team and a great support infrastructure.

We are very pleased to be working with TTNC and look forward to a long and prosperous future with the company."

Bradley Chapman,
Million Impossible Plc

www.millionimpossible.com

www.businesssourcer.com

www.ukentrepreneurassociation.com

Cost gone down - Service gone up

"I found The Telephone Number Company while searching for a supplier for a local telephone number - and I am so glad I found them. I now have several regional telephone numbers with them for different aspects of my business. Some are used as fax to email, others are for voicemail. I redirect some numbers to a telephone answering service as well. As a result I have been able to reduce my telephone line installations to just one - from five, reducing my costs significantly. Not only that, the Novero Platform™ management system is so easy to use that I can switch what numbers do in a matter of a minute or two. So, I'm very happy with TTNC because my telephony costs have gone down whilst my service has gone up - and that's a real plus for a sole trader like me."

Graham Jones,
Internet Psychologist

TTNC's customer service is the best and the most reliable

"I have being looking extensively for an Online Phone Number Management tool as I spend a lot of time between meetings and my patients, I needed a reliable way to be in touch with the main office and clients.

I looked at all sorts of solutions and the best I found was the "Novero Platform", TTNC's Internet based Phone Number Management and Call Statistics tool. The Novero Platform makes my life easy by enabling me to switch the routing of my London Number between email, mobile, national and international destinations in seconds.

I have used other companies in the past, but TTNC's customer service is the best and the most reliable compared to all other companies I have used, they just know what they are talking about it!

I also think whatever inbound call solution or telecoms service my business may need in the future, TTNC will already have a solution, I feel my business can grow easily without having to change to another Telecom's Operator.

I do not hesitate to recommend TTNC to students, clients, colleagues or any other business, in fact I am going to get a another number from TTNC very soon!"

Dror Steiner,
Steiner Health Clinic

Good feel from TTNC's customer service team

"TTNC contacted me after a 3rd Party business failed to pay any bills to them. I got a good feeling from the TTNC Customer Service team so I decided to keep the number live. Although I just have a standard number, the service is the best!

I would recommend any business to this company and their customer service is second to none.

Thanks guys!"

Paul,
SFF Discos

Total Control of my new number

"I needed a number that would keep up with me, so I used TTNC to provide me with a fixed landline telephone number.

The landline number gave my clients an assurance that a mobile number could not, but it also let me receive telephone calls, faxes, and could even be forwarded to my mobile!

And, TTNC let me control my new number from any computer that had internet access via the Novero Platform, TTNC's advanced online number management portal!"

Raja Khan,
Immigration Solutions UK

Quick response from technical support

"Thank you for the first class support TTNC Limited have supplied to Ultimate Safety Training. I am delighted with the expedient delivery of an efficient, all encompassing communications package that has allowed my company to gain maximum value from its marketing strategy. I was particularly pleased by the quick response to queries and I am most impressed by the on-line support your organisation provides.

Your service gives me a credible communication system generating good potential client enquiry calls that has exceeded any of my expectations.

All of this at a most competitive price! Well done and thank you!"

MA Cooper,
Ultimate Safety Training Ltd

TTNC give a truly personal service

"I am happy to say that TTNC has a pleasure to deal with!

Our numbers were set up instantly and have worked perfectly since.

Calls to TTNC sales and support departments have been answered immediately by helpful and attentive staff, they give a truly personal service, which is quite a difference from most other telephone companies.

We can recommend TTNC to other business without question."

Doug Wolske,
Noted UK Ltd

Superb customer support

"Three reasons why TTNC is the provider for me...

• Easy to use & informative website.
• Great choice of numbers - offering fantastic VFM (value-for-money).
• Superb Customer Support.

And...

I'll admit that I'm the worlds-worst to please, but TTNC have come up trumps for me - I'm more than happy to recommend their products & services."

Garry Willis
Regulated Trades Directory

Up and running within minutes

"I chose this company because I needed two local geographical numbers for my businesses which is the current service that I have with TTNC. They gave me extensive options of choice of telephone numbers and had the service up and running within minutes of placing my order! This was fantastic because when I contacted British Telecom about installing a new line at my two practice addresses; I was looking at a delay of two to four weeks. In my small businesses I have calculated that TTNC is saving me at least £ 1,000.00 a year in telecommunications expenses.

I have no hesitation in recommending TTNC to any business regardless of size. TTNC provides an outstanding Novero Platform where you can completely and easily monitor all your incoming phone calls. It allows you to instantly change the destination of your phone calls to another number, tells you where the call originated and the telephone number and the time the call was made."

Lawrence M. Benner
Benner Chiropractic

Routing abroad, easy number management and a number for life

"I work abroad and have been trying to find a company that could provide me with a Geographic number that could be routed abroad for a small fee - I also wanted the ability to change the target number at the press of a button. Another criteria was a number that would belong to me for life, rather than one that I'd have to rent.

I found all of these things and more with TTNC - they were very courteous when I called up to ask them my queries about the Services they provide. They even agreed to finish my order over the phone since I was having problems with my browser.

I have found TTNC to be a Professional, helpful company with a user friendly structure and Control Panel. I would recommend TTNC to anyone, business or personal, seeking a geographic or non geographic number for their company whether they would like to use VoIP or standard analogue lines."

Joseph Cope

Huge choice of numbers at competitive prices

"I chose TTNC because I found their Web site very easy to use, they have a huge of numbers to choose from and their prices are the most competitive prices I have seen. I would recommend using TTNC over any other memorable number or business phone number supplier."

Kevin Dell
5 Star Limousine Hire

Excellent service from TTNC

"My company has a VOIP PBX system. I wanted a set of numbers which could be directly assigned to a VOIP number, whilst also receiving FAXes through email.

A member of the TTNC team answered what I now know to be some very stupid questions, without laughing.

The Novero Platform™ then allowed me to achieve all these things in all of about 3 minutes. I went to purchase Fax to Email functionality, only to find out it was a complimentary service with the numbers I purchased! Haven't had an issue since."

Owain Antcliff
Star Espresso Machines

TTNC offers fantastic value for money and valuable information

"I decided to look at other avenues of obtaining a larger growth in business and thought that geographic numbers and a freephone number would be a great advantage over my competitors.

Ploughing through the internet there are many choices to be made and various charges, TTNC seemed to be the best option and I chose from a large selection of numbers to cover the areas I needed, I also chose a great freephone number.

After my account was set up I was surprised to see the amount of call details that can be accessed by my company and they will certainly help us in future sales, marketing and advertising, it's great to see how many calls were received, answered, unanswered, etc.

All in all, TTNC offers fantastic value for money and valuable information, my account was so easy to set up and in just a few minutes I was able to receive calls on my new phone numbers.

Adam Basten
1st A&P Civil Engineering Ltd

The Novero Platform™ provides us with an invaluable service

"I contacted TTNC after a trusted long term supplier of mine gave me their details. I was very satisfied from the first point of contact to calls coming through the non geographic and freephone numbers we purchased.

Call Information and Online Number Management has always been an issue regarding our TV advertising, the Call Statistics and The Novero platform makes the TTNC service invaluable to us and the memorable numbers are not bad either!

In addition, TTNC's call costs are very reasonable and much better than our previous suppliers/carriers.

I would certainly recommend TTNC to other businesses, hence this testimonial. I would also like to thank everyone at TTNC for their hard work and commitment to our telephone systems success."

Richard Johnson
Lewis Alexander Financial Management

Cost effective and reliable, very impressed

"I am very impressed with the TTNC service. My brand is reliant on a specific 0845 number and finding how to purchase it was simplicity in itself.

On calling the number to check if it was in use, TTNC introduced themselves and gave all the information I needed. Having made the decision to buy, my service was up and running within minutes...impressive!

Maintaining the service is easy, as its all web based, I can manage it from anywhere. Email alerts keep me informed of ongoing call balances so I know straight away when I need to top up.

I can also track where my calls are coming from using the call statists package. It is very cost effective and the service is 100% technically reliable. It integrates seamlessly into my business."

Martin Bryant
0845 MB Locks

More than enough Numbers to suit all needs

"A breath of fresh air in the market place. Great choice of numbers to suit every type of business and requirement."

Iain MacGregor
The Original Fine Art Gallery

Prompt and helpfull service

"We are very pleased with the prompt and helpful service when we purchased some local 01204 telephone numbers from TTNC which have proved both cheap to purchase and to divert to my normal telephone line. I must also say how fast these numbers were to set up, I was able to add them to my website within minutes of placing the order, the numbers were live and I was receiving calls straightaway."

Paul Higgs
A6 Windows