Archive for June, 2008

Additional Network in New Data Centre

Posted by TTNC on June 10th, 2008

In order to provide extra redundancy and room for expansion, TTNC has installed a new Intelligent Network and associated hardware in the VSNL (TATA) Data Centre in Stratford, London.

Whilst all of TTNC’s numbers are still hosted in Telehouse, London, some of the Intelligent Network services such as the Virtual Receptionist service, Call Whisper Service, Call Queuing, etc, are now being processed in the new VSNL facility.

The VSNL facility is a world class data centre and provides the following;

  • Standby Power
    N+2 redundant configuration with 2.5 MVA Caterpillar diesel generators to back up the primary power source with 48-hours on-site fuel storage
  • Site Connectivity
    Multiple fibre connections direct into the site on a redundant ring. This provides transit and connectivity direct to any of our other POPs
  • Backup Network Connectivity
    The VSNL site can provide one of the only UK backup transit routes that does not rely on circuits via Telehouse and/or Docklands
  • Security
    • 24/7/365 on-site security
    • Card reader on all exterior and interior doors
    • Video camera monitoring all common areas
    • Sensors under raised floors

The Data Centre Network

The network TTNC is using at VSNL has been built on WDM (wavelength division multiplexing) equipment for increased capacity and range of services. This enables multiple 1 Gigabit and 10 Gigabit networks/rings to be run over the network.

VSNL network summary:

  • Dual connectivity into all major data centre sites
  • 17Gbps of upstream IP Transit Connectivity
  • 32Gbps capable backbone
  • WDM Built Network
  • Port options in 10Mbps,100Mbps,1Gbps,10Gbps
  • 3 Diverse Tier 1 providers
  • 20+ individual transit/peering links
  • Multiple Failover Routers
  • Cisco powered core network
  • Direct network connections in over 35 data centres including: London, Hertfordshire, Manchester, Amsterdam, New York
  • Connectivity available to any part of the globe via partner agreements

About TTNC Limited

TTNC Limited is one of the UK’s leading Communications Network Operators that provides Businesses and Individuals with Telephone Numbering Services, Inbound Call Management Services, and Voice over IP Services. TTNC is regulated by Ofcom and is also a member of Otelo.


Missed Call Alert service launched

Posted by TTNC on June 1st, 2008

TTNC is pleased to announce the launch of a Missed Call Alert service which is available on all of TTNC numbers as well as numbers ported in to the TTNC network.

The Missed Call Alert service ensures that TTNC customers do not miss out on important opportunities and they can also see how efficiently their calls are being handled.

Alerts are not only sent if the inbound number is busy (engaged), they are also sent out if the call was unanswered, if the caller hung up whilst the number was ringing or even if the caller hung up after dialling part of the inbound number.

Information in the email alerts include; the callers number (CLI), the callers location, the number the caller dialled, the reason for the missed call and the time and date of the missed call, the alerts are sent out within 15 seconds of the missed call happening.

More Information

For more information please visit; www.ttnc.co.uk/services/missed-call-alert.do.

About TTNC Limited

TTNC Limited is one of the UK’s leading Communications Network Operators that provides Businesses and Individuals with Telephone Numbering Services, Inbound Call Management Services, and Voice over IP Services. TTNC is regulated by Ofcom and is also a member of Otelo.