Ofcom has published a statement on Dispute Resolution and revised Dispute Resolution guidelines. The revised guidelines simplify the dispute resolution process, making it more efficient and effective.
This seems to be a response to a rise in disputes being submitted to Ofcom, but also a mention of the government spending review highlights the need to reduce resources applied in resolving these often complex and contentious disputes.
They’ve also published an update on their information gathering policy. This incorporates changes to the Communications Act 2003 and Wireless Telegraphy Act 2006 as a result of the revised European Telecoms Framework.