At the beginning of March we launched myTTNC version 1.1, bringing with it a whole selection of new features including Address Book, updates to Time Based Forwarding as well as some big design changes.
Now less then 2 months later, we are pleased to announce version 1.2, which is already live. If you haven’t already seen the changes, what can you expect to find the next time you log in?
We’re really pleased to say that we’ve just reduced our mobile forwarding rates by 2p/min. This change is across Pay As You Go (PAYG) and all the Pay Monthly tariffs, so however you may pay for your calls, if you’re forwarding to a mobile you’ll now get more minutes out of your credit. For example:
If you’ve already got numbers with us, your call charges are automatically worked out at the new rates from now, so you don’t have to do anything.
If you’ve not yet joined us, you can enjoy these new rates as soon as you do. If at any point you want to talk to us about whether you’re on the right payment plan, feel free to get in touch by phone, email or contact us on Twitter (@NumberCompany) and we can call you back.
Still no free calls to Freephone numbers from your mobile. And this issue has been running on for years. MoneySupermarket.com did some research back in 2008 into calls to freephone numbers from mobile phones:
I don’t imagine that it would be a far leap to say that since 2008, the revenue generated will have only gone up; the number of people relying solely on mobile phones will have gone up and the call charges probably aren’t any easier to find.
It is true to say that some charity and helpline Freephone numbers are free to call from a mobile, which is great, but why not the rest. Besides the use, what’s the difference between the charities telephone number and any other Freephone number?
Surely it’s simple – it doesn’t cost the Mobile Operators anything for us to call a Freephone number, so why is it that some Operators are charging us as much as 40 pence per minute?
We’ve decided to do something about it because there’s still not much change coming from Ofcom on this.
We’ve created a way that will let you call any Freephone number from your UK mobile and have that call included in the minutes your Mobile Operator is giving you. It doesn’t matter who you’re with, or what phone you’ve got; any one can use this as all you’ll be doing is dialling a UK landline number to start.
It’s completely free to use, there’s no registering to use it and the call to our number will be treated as any other call you make to a UK landline, which means you won’t have to pay for it; it’ll just be included in the minutes you get from your Mobile Operator, or if you’re on Pay As You Go, the call will be charged the same as any other landline call.
Follow this link to start making free calls to Freephone numbers from your mobile.
Spread the word to your family and friends; better still, share this link with all your friends on Facebook on your Twitter account, we want you to tell as many people as possible.
We’ve just added a brand new service to our list of Call Management tools. Here’s a little bit more information about Call Screening and how you might find it useful when used with one of our virtual telephone numbers.
Call Screening will tell you which number your calls are coming from. This means, if you’ve got more than one number, you can gauge which number is getting you business.
You get the choice of when to accept a call. To accept a call you’ll need to hit a button. This means, that you can better manage the calls coming in, choosing between taking calls yourself or letting them go onto the next destination or your voicemail (if you’ve set this up with us).
It also means that if you’re forwarding to a mobile, your personal voicemail on the mobile will never answer the call. Again, you can let the call go to the next destination or voicemail. You can guarantee that our Voicemail will only answer the call when you want it to.
Call Screening is bundled up as part of the Enhanced and Everything Packages or available as a Bolt On to add to individual numbers. These can be added to your order once you’ve chosen your numbers.
Or if you’re already a customer, log in to your account on the Novero Platform to add Call Screening to your numbers.