We’ve just added a brand new service to our list of Call Management tools. Here’s a little bit more information about Call Screening and how you might find it useful when used with one of our virtual telephone numbers.
Firstly…
Call Screening will tell you which number your calls are coming from. This means, if you’ve got more than one number, you can gauge which number is getting you business.
Secondly…
You get the choice of when to accept a call. To accept a call you’ll need to hit a button. This means, that you can better manage the calls coming in, choosing between taking calls yourself or letting them go onto the next destination or your voicemail (if you’ve set this up with us).
Thirdly…
It also means that if you’re forwarding to a mobile, your personal voicemail on the mobile will never answer the call. Again, you can let the call go to the next destination or voicemail. You can guarantee that our Voicemail will only answer the call when you want it to.
And finally…
Call Screening is bundled up as part of the Enhanced and Everything Packages or available as a Bolt On to add to individual numbers. These can be added to your order once you’ve chosen your numbers.
Or if you’re already a customer, log in to your account on the Novero Platform to add Call Screening to your numbers.