Call Forwarding

Pre-pay for all your calls - 2 ways to choose from

We recognise that not one way suits all. This is why you have the choice between Pay As You Go (PAYG) or Pay Monthly tariffs when it comes to paying for your call forwarding. There are some basic similarities between the two:

Both work on a pre-pay basis.
Call credit is added to your account, which we then deduct your call charges from. All of the numbers in your account work from the same call credit balance.
All calls are billed by the second, you only pay for however long you're on a call. No call connection cost or minimum call cost, no fixed term contracts.
You'll receive Email and SMS alerts when your credit is running low.

After this, it ultimately boils down to how often you want to be paying for the credit being added to your account.

Pay Monthly

Get our lowest call forwarding rates to both UK landlines and mobiles.
Buy a fixed amount of credit each month, that’s always added on the 1st.
If you use all your monthly allowance, any additional call costs will still be at the same low rate.

Pay As You Go (PAYG)

No regular payments, top up when you need to through your online account.
Use the Automatic Top Up service to add credit when it’s needed.
Your call credit doesn’t have a time limit, it only goes down because of the calls you get.

Does Pay Monthly suit you?

This is my main business line

If you're using your number as the main line into your business and it regularly generates a lot of calls, Pay Monthly gives you the opportunity to reduce your call forwarding rates. You can also budget enough credit to cover your expected incoming calls month to month.

I want to budget a regular cost for my calls

Staying within your monthly credit balance means you'll know exactly how much you'll be paying each month to cover the calls you receive.

I'm expecting the number of calls I receive to increase

Maybe you're increasing your advertising budget and expecting the number of calls to increase. Pay Monthly allows you to budget for this in advance whilst giving you the assurance that as your calls increase you can potentially benefit from a lower call forwarding rate. This means you'll get more talk time for your money.

I don't get a regular amount of calls

If you don't get a lot of calls then PAYG will probably suit you better. Your credit will only go down when you answer a call, and you'll only then pay for the time you're on the call. You'll probably find your credit will last you quite a while.

I only use the number for seasonal campaigns

Similarly to the above scenario, your credit won't go down for any other reason other than the calls you receive during your campaign periods. This means that in between the campaigns, whatever credit was left over from the last one will still be there for the next one.

I'd prefer to manage the costs of my calls

You can take control using myTTNC. View your credit balance at anytime, top up as and when you need to and monitor how many calls you're getting, and their cost, with your Call Statistics.