Automatic Top Up

Automatic Top Up

Don't worry about topping up with Automatic Top Up

Our Automatic Top Up service means you can save time and not have to worry so much about topping your account up manually.

  • If you have a Pay As You Go account, this method means you still benefit from only paying credit for the calls you receive, but it just means you don't have to do so much to keep your account topped up.
  • If you're on a Pay Monthly tariff, you can activate Automatic Top Up just in case you use all of your monthly credit allowance and your 'buffer'. It's simply another safety net.

How does it work?

Automatic Top Up
  • As you start to run low on call credit, we'll send you an email to let you know (read more about Email and SMS Alerts)
  • Instead of you having to login to your account and top up, each time your call charge balance reaches £5 your account will automatically be topped up.
  • We'll also send you an email every time you top up successfully using Automatic Top Up.

Setting Up

There is no charge to use the Automatic Top Up service and it is very simple to set up. When you add call credit to your account, just click on the "Activate Automatic Top Up" check box, select the amount you want to top up with and then enter your card details, and that's it.

About your Card Details

Any transaction goes through the same secure payment process. We use the payment gateway, Sagepay, which connects with our merchant account with Barclays.

By default we'll try and take these automatic payments from the card you used when placing your first order. You can add more than one card to your account, and we'll attempt to take your automatic payments from any of those that you mark as 'Active'.

The only information that will be kept on your account will be the card type, the last four digits of the card number and the expiry date. The rest of the information is stored securely with Sagepay through whom we request repeat payments, when appropriate.

myTTNC

myTTNC

You can access your account online through myTTNC whenever you want. This advanced control panel will give you total control over your numbers and services enabling you to make instant changes to where your calls are forwarding to, access real-time Call Statistics and view, download and print your invoices.

Find out about myTTNC
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