Email and SMS Alerts
Staying up-to-date and informed
To make sure you're completely up-to-date and informed about your number and account, we've set up a number of alert services for you.
- Any of the email alerts you receive, for whatever reason, are FREE.
- Get SMS alerts when your credit reaches £1 or runs out, for FREE (at other times they're 12p a text).
- Send your alerts to up to 3 different recipients - safety in numbers.
- Manage your alert settings through your account on myTTNC.
Low call charge balance
When your credit starts to run low, reaching £15.00, £10.00 and £5.00, we'll send you emails to let you know. You can also have SMS alerts sent to you as well as, or instead of these emails. Each SMS costs 12p but if you reach £1 of credit or you run out completely we'll send you a message for FREE to let you know.
Missed Call Alert
The Missed Call Alert service will send you an email or a SMS message within 15 seconds of you missing a call to your number with us.
Voicemail
If you're using our Voicemail service then you'll get your caller's voicemail sent to your chosen email address. You can also get a SMS message every time you receive a voicemail.
Configure using myTTNC
All of our alert services can be configured using myTTNC our advanced online control panel. You can customise your threshold levels for your call charge balance and SMS message balance alerts; activate SMS message alerts for your voicemail, add Missed Call Alert and edit your recipients list for any of these alert services.
Price for SMS messages
If you're using the SMS alerts you can create a separate balance for these, rather than have 12p a text deducted from your call charge balance. We'll send you email alerts when your SMS message balance is getting low. By default, this will be when you reach 15 credits, 10 credits and 5 credits. You can also receive your SMS message balance alerts as SMS messages. You create your balance for your SMS alerts by buying a block of SMS messages (see below). The more messages you buy, the less a single message costs.
|
PAYG SMS
Cost per SMS12p
|
100 SMS
Cost per SMS9p
£9
|
250 SMS
Cost per SMS8p
£20
|
500 SMS
Cost per SMS7p
£35
|
750 SMS
Cost per SMS6p
£45
|
1,000 SMS
Cost per SMS5.5p
£55
|
Ordering and adding Alert Services to your number
If you want to add Missed Call Alert or Voicemail Pro to your number; any of the Bolt Ons can be ordered directly from our website when you go to the checkout with your numbers. If you already have a number with us, you can add any of our services to it at any time by logging into your account in myTTNC.
Or maybe you need more than one Call Management service?
We've also put some of the Call Management services together into Packages. So, if you're looking for more than one and want to see what else you could get, have a look at what we've put together for you.