The Everything Package

A telephone service to match your business

Adding the Everything Package to your account gives you, well, everything. All of our Call Management services are included in this Package.

The services exclusive to this Package will allow you to manage caller's expectations as they wait for you to answer and record your calls for development or monitoring purposes.

Find out more about these services by clicking on the icons below. As with all the Packages:

You can apply the Call Management services from your Package to any of the numbers in your account.
You can have an unlimited amount of numbers in your account all using the services.
You get over 50% discount off the cost of buying these services separately.

What's included with the Everything package

	Information LineIf you've got a message to deliver, then we can help you deliver consistent information to everyone.		Call RecordingAutomatically record all of your calls so you can help improve your call handling for every situation.
	Call QueuingNo one likes to be kept on hold, but at least with Call Queuing you can make the wait a little less painful.		Virtual ReceptionistMake sure your caller's get to the right department with just the push of a button on their keypad.
	UK RingtoneYou don't need to be in the UK to receive your calls and with a UK ring tone your callers won't even know.		Forward to AllForward your calls to up to 10 destinations at the same time, giving everyone a chance to answer
	Hunt Group ProIncrease your chances of answering your calls by creating a sequence of up to 10 destinations		Time Based ForwardingControl exactly where your calls are answered based on the time of day or even the day of the week.
	Number PresentationSee which of your numbers has been called on your phone's screen so you know how best to answer.		Call BlockingGet rid of those time wasters and unwanted calls by blocking up to 20 numbers or even entire ranges.
	Call GreetingImprove your business image by greeting your callers before they are connected to someone		Missed Call AlertGet an email alert within 15 seconds of missing a call telling you who called so you can get back to them.
	Voicemail ProYou can't always get to every call so why not greet your caller's with a custom voicemail greeting?		Call WhisperHear which number has been dialled before the call is connected so you know how best to answer.
	Call ScreeningTells you which number has been dialled. You then get the choice whether to accept the call.		Fax to EmailDitch the old fax machine and dedicated line and receive your fax messages straight to your email.
	VoIP TerminationBenefit from free call forwarding on most numbers when you forward your calls to a VoIP destination.		CLI PresentationJust like when someone calls you directly, we show their number on your handset's display
	Email and SMS alertsKeep completely up to date and informed with what's happening with your numbers and account.		Call StatisticsMeasure the effectiveness of your advertising or just see how many calls you've received lately.
	Dial In ManagementCan't get to a computer? Dial in and take control of your numbers wherever you are at no extra cost.		Novero PlatformOur advanced online control panel gives you complete control over all aspects of your TTNC account.

How can these services help me?

A complete answering service

Improved call handling

Improve your call handlers

A complete answering service

You'll be able to create a completely customised call answering service, from first answer through to where the calls are being forwarded based on time of day or the number of offices or staff available. You're also able to set up how your customers are being kept on hold and manage those calls you've missed and those you need to follow up.

Improved call handling

The Call Queuing service is a key addition to this Package. Although no one really wants to be kept waiting, Call Queuing enables you to manage your caller's expectations as they wait. At the same time you can use it as a marketing opportunity, promoting your latest product or service while getting to their call.

Improve your call handlers

Included in this Package is also the Inbound Call Recording facility. This provides you with the ability to record your calls. You can then use them as part of your monitoring and development tools for those answering your calls, or as protection for them when faced with difficult callers.

Ordering and adding Everything to your account

Any of the Packages can be ordered directly from our website when you go to the checkout with your numbers. If you already have a number with us, you can request to add any of our Packages to your account by emailing us at sales@ttnc.co.uk.

Or maybe you just need one Call Management service?

Any of our Call Management services are available to add to a number individually as Bolt Ons. To try and make it easier for you to find what you need, we've put them into categories: Intelligent Forwarding, Interactive Answering and Information and ID.

Find out about Bolt Ons