Missed Call Alert

Cut down on missed opportunities

No business wants to miss out on new opportunities or frustrate their existing customers by not answering the phone; but, sometimes it happens.

Missed Call Alert can help you cut down the time it takes for you to respond to miss calls and make you more aware of the calls you seem to be missing through the alerts you'll receive.

How does it work?

The unfortunate happens and you can't take a call.
Within 15 seconds of you missing that call you'll know about it.
You can receive an email and/or a SMS alert giving you the caller's number (if it's available) and the reason for missing the call.

Reasons for missing calls

There are a few reasons why you might be missing calls, beyond the expected i.e you didn't reach it in time or you were already on a call. Those reasons could be:

Caller hung up whilst your number was ringing.
Caller hung up during your greeting message (if you have one).
The carrier we're forwarding to didn't accept the call.

We'll show you the reason that you missed the call as well the caller's number in your alert, which you can see examples of below.

Sample Email Alert

Sample SMS Alert

Please note: due to the Data Protection Act, we're unable to display withheld numbers.

SMS alerts

If you decide you want SMS alerts sent to you as well as, or instead of the emails each SMS will cost you 15p. This can be deducted from your call credit or you can set up entirely separate balance for it. Buying a block of SMS credits brings down the price of each SMS.

Find out about Email and SMS alerts

Ordering and adding Missed Call Alert to your number

Any of the Bolt Ons can be added to a number individually from the website when you go to the checkout. If you already have a number with us, you can add any of our services to it at any time by logging into your account in myTTNC.

Or maybe you need more than one Call Management service?

We've also put some of the Call Management services together into Packages. You can apply the services from your Package to any number in your account. So, if you're looking for more and want to see what else you could get, have a look at what we've put together for you.

Find out about Packages