Important Information regarding Global Communication Solutions (GCS)

GCS has been placed into administration

This page is for GCS customers who wish to reactivate their number and continue to use it, diverting to either a landline or mobile, as a customer of TTNC.

Who are TTNC?

TTNC are an OFCOM registered Public Electronic Communications Network (PECN) Operator. We are a member of OTELO, the Office of the Telecommunications Ombudsman and we are a PhonepayPlus Registered Premium Rate Service Provider.

TTNC are a supplier of numbers and call services which GCS bought and then resold under their own contracts and terms. Under instruction from GCS's administrators we have deactivated all numbers and services in GCS's account. To reactivate your number you will need to become a direct customer of TTNC and agree to pay for your calls.

Paying for Calls

Some GCS customers may have been sold a 'Free Calls for Life' deal/'1,000 Free minutes a month'. Unfortunately, this deal was unsustainable and one of the main causes of GCS's administration. TTNC operate a pay-as-you-go system for calls and you will need to pay the call divert charges to continue using your number. You will need to purchase call credit from which your call routing charges are deducted. The call charges are billed by the second with no minimum call charge, and no connection fee. Read more about our Pay As You Go system.

Please find a break down of the Call Charges below. Although we quote per minute you are charged by the second. A 30 second call will cost you half of the rate quoted below.

Type of Number being used Diverting to UK Landline Diverting to UK Mobile
0800/0808 3.5 pence per minute 14.0 pence per minute
01 and 02 2.0 pence per minute 12.0 pence per minute

More Information

Full information about the situation can be found in this document;- GCS Information.pdf

1470