Once you've purchased a number from us you'll receive login details to the Novero Platform™. Our advanced online control panel will give you total control over your numbers and services by providing advanced Call Management features, Online Billing and comprehensive real-time Call Statistics.
The Novero Platform™ is available 24 hours a day from anywhere in the world and from any type of device that has an Internet connection.
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Behind the user friendly interface of the Novero Platform™, there is a sophisticated and advanced application which connects directly to our network and interacts with our switches and servers in real-time. This means any changes or actions performed to your numbers or services using the Novero Platform™ are immediate.
This should provide you with peace of mind knowing that if that unexpected issue arises and you need to put your Disaster Recovery plan in place, it'll be up and running and soon as you've typed the changes in.
The Novero Platform™ allows customers to set up and edit a wide variety of Call Management services such as Hunt Groups, Fax to Email services, inbound VoIP services and simple call forwarding.
By using The Novero Platform™ you will also be able to view comprehensive real-time Call Statistics for inbound calls to your numbers. You can also download CDR (Call Data Record) files in .CSV (Excel) format if you wish to view Call Statistics offline or import them into a billing application.