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Call Management

Total Control in Real-Time

The Novero Platform™ is a Sophisticated and Advanced Platform which allows you to have Total Control of all your Numbers and Services, 24 hours a day from anywhere in the World with an Internet Connection.

When you are Logged In to The Novero Platform™ you are Connected Directly to our Network and Switches, so any Changes or Actions you perform are in Real-Time and are reflected Immediately across the UK Public Telephone Network.

Advanced Call Management Features

There are many Advanced Call Management Features you can use in The Novero Platform™ such as Time Based Routing, Hunt Group Plans, Fax to Email Services and Inbound VoIP Services, all of these Services can be Set-Up or Edited easily at a touch of a button.

The Call Management Features which are currently available are:

Call Routing Services

  • Single Call Routing - Simple Number Translation Service
    Route Inbound Calls to a Single Number
  • Hunt Group Plan - Call Divert when Busy or Unanswered
    If the Number is Busy or Unanswered, the Call can be diverted to up to 3 different destinations including a Voice to Email service.
  • Temporary Call Routing - Temporarily Overwrite a Routing Plan
    The Call Routing of a Number can be Temporarily Changed so it overwrites an Active Call Routing Plan. The Original Routing Plan can be activated again by simply turning off the Temporary Call Routing service.

Email Services

  • Fax to Email Services - Fax forwarding to an Email Address
    One of the most popular Services we offer. Set Up an Inbound Number that is used as an Inbound Fax Number. Our system then converts the Fax to an Image file and Emails it to you.
  • Voice to Email Services - Voice Message forwarding to an Email Address
    Divert Calls to a Voice Message Service which Records the Callers Message. Our system then converts the Recording to a Sound file and Emails it to you.

VoIP Services

  • Inbound Numbering Service to IAX Address
    Use a Number to Terminate to an Asterisk Server so PSTN and Mobile Callers will be able to Call you.
  • Inbound Numbering Service to SIP Address
    Number Terminates to a SIP Phone/Address so PSTN and Mobile Callers will be able to Call you.
  • Inbound Numbering Service to H.323 Address
    Virtual Chat Service.

Unlimited Changes

When you use The Novero Platform™, you can make Unlimited Changes to Call Routing Settings Free of Charge. A lot of other Operators do not offer a Control Panel of any kind and will Charge a Fee every time you want to make a Change to Call Routing Settings.

The Novero Platform™ - Total Control

Once you have purchased a Number from us you will receive Login details to The Novero Platform™, our Advanced Online Control Panel which will give you Total Control over your Accounts, Numbers and Services by providing Advanced Call Management Features, Online Billing and Comprehensive Real-Time Call Statistics.

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