Call Queuing
Minimise Lost Opportunities through Missed Calls
The TTNC Call Queuing Service has been designed for Small to Medium sized businesses to help to ensure that Inbound Calls are not lost, due to the destination phone lines being busy.
You callers will hear a short Greeting Message and if all your destination phone lines are busy, we will start stacking the calls and play Music on Hold with an intermittent Apology Message. Once a destination phone line becomes available, the longest held Caller will be automatically connected.
- Handle Inbound Calls professionally, efficiently and effectively
- Maximise business opportunities by not missing Calls
- Lines Never Busy - The system can handle multiple Inbound Calls
- Free Answering / Message Service and Voice to Email Service
- Set Parameters for Maximum Time on Hold and timing for Apology Message
- Convey a professional image to your callers
- Dial In Voice Message Recording facility via PIN access
- Works on any Standard PSTN, Mobile, International or VoIP telephone
Setting up Call Queuing
We will provide you with a PIN Code to access our Dial-In Recording service so you can record your Greeting and Apology Message, alternatively you can use our professional female Voice Artist to make the recordings.
Once we have received the recordings and confirmed the configuration, your Call Queuing Service will usually be Live on your Number within 1 business day.
Prices
| Service | Set Up Charge | Yearly Charge | ||
| Call Queuing | £49.95 | £99.95 | ||
| Prices shown exclude VAT. | ||||
Professional Voice Recording
Voice messages can be created in a recording studio by our professional Female Voice Artist for just 75 Pence per Word, with a minimum charge of £25.
Ordering
If you would like to order any of our Services or need some more information, then please call us on 0800 468 1000 (or alternatively 020 3151 1000) or email sales@ttnc.co.uk and we will be happy to help you.