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Virtual Receptionist

Business Class IVR Solution

Virtual Receptionist Services are used by business of all sizes to automate the Call Answering, Call Greeting and Call Routing (call divert) to a particular person, location or department.

Callers will hear a short Greeting Message followed by several different options; e.g. "Welcome to TTNC, one of the UK's Leading Network Operators. Please press 1 for Sales, press 2 for Support, press 3 for Accounts or press 4 to hear these options again." The Caller then presses 0 - 9 on their Telephone Keypad to make a selection and the Call will be routed to a particular person or department or another Voice Menu with further options.

  • Handle Inbound Calls professionally, efficiently and effectively
  • Automate Call Handling to Multiple People or Departments
  • Lines Never Busy - The system can handle multiple Inbound Calls
  • Convey a professional image to your callers
  • Dial In Voice Message Recording facility via PIN access
  • Free Call Queuing and Music on Hold Services included
  • Works on any Standard PSTN, Mobile, International or VoIP telephone

Setting up IVR Virtual Receptionist

We will provide you with a PIN Code to access our Dial-In Recording service so you can record your Greeting Message and Menu for the options, alternatively you can use our professional female Voice Artist to make the recordings.

Once we have received the recordings and confirmed the configuration of your Menu, the Virtual Receptionist Service will usually be Live on your Number within 1 business day.

Prices

Service Set Up Charge Yearly Charge
IVR Virtual Receptionist £29.95 £99.95
Prices shown exclude VAT.

Professional Voice Recording

Voice messages can be created in a recording studio by our professional Female Voice Artist for just 75 Pence per Word, with a minimum charge of £25.

Ordering

If you would like to order any of our Services or need some more information, then please call us on 0800 468 1000 (or alternatively 020 3151 1000) or email sales@ttnc.co.uk and we will be happy to help you.