Tag: Telephony
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Are you using text messages to talk to your customers?
Oct 30, 2012
We are a telephone number company (the clue's in the name). We sell numbers a...
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0500 Freephone Numbers to be withdrawn from service
Oct 25, 2012
Ofcom is proposing the withdrawal of the 0500 Freephone number range and has...
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A conversation with a customer - 0800 Numbers vs Local Numbers
Oct 16, 2012
A customer called to enquire about an 0800 number. A friend has advised her t...
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Call Recording - Enabling Training and Monitoring
Oct 08, 2012
Last time on our blog we were talking just generally about improving your cus...
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Better Customer Experience - Call Management Bolt Ons
Sep 28, 2012
Customer Experience is definitely a buzz phrase; but I like it. I like it mor...
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Hunt Group - creating mobile office workers
Sep 21, 2012
It wasn't until I joined TTNC that I really knew anything about call forwardi...
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A Call Statistics walk through
Aug 24, 2012
We posted a couple of weeks ago about using unique telephone numbers to iden...
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The many uses of Virtual Numbers - using unique numbers for your advertising
Aug 10, 2012
Virtual telephone numbers serve a number of different purposes.
To sta...
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Uncertain times need flexible, cost effective business telephone number services
Jul 17, 2012
It's no secret that businesses everywhere are having to consider their expens...
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How to use Local Numbers & Non-Geographic Numbers to meet customer needs?
Jul 13, 2012
We've recently written about the benefits of Local Numbers and how they can g...
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