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Tag: CallRecording


  • blog_post_how-to-use-call-recording-like-a-boss

    How to use call recording like a boss

    Nov 12, 2015

    Call Recording is not the most glamorous service we offer at TTNC. That said,...

    Read More
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Archive

  • 2017
    • Dec
      • Memorable Numbers
      • The new TTNC Help Centre & Developer Hub is now live
    • Jul
      • ISDN shutdown & the migration to SIP
    • Jun
      • Switch providers with a text | Roam for less | £1.8m fine for Three
    • Mar
      • Infrastructure upgrades and introducing Docker Containers
    • Feb
      • myTTNC update - User Logins and Permissions
    • Jan
      • EE fined £2.7 million | www.maketheairfair.org
  • 2016
    • Nov
      • Industry Highlights - November 2016
    • Sep
      • Industry Highlights - September 2016
    • Aug
      • Industry Highlights - August 2016
    • Jun
      • Industry Highlights - June 2016
    • May
      • Industry highlights - May 2016
    • Mar
      • E.164 formatting on Caller IDs
  • 2015
    • Nov
      • How to use call recording like a boss
    • Oct
      • A note from the boss: where it all began 10 years ago
      • 5 of the best VoIP/SIP phones on the market
      • Product preview: Virtual Personal Assistant
    • Sep
      • The good and bad of automated telephone answering systems
    • Aug
      • Dialled Number Presentation vs Call Whisper - What’s the difference?
      • Mini Case Study - how numbers break down barriers
      • UK Ringtone - helping you mix business and pleasure since 2008
    • Jul
      • The death of 03 numbers?
      • 10 hot myTTNC tips
    • Jun
      • Increase your business with a Freephone number
    • May
      • The difference between fake and virtual telephone numbers
  • 2014
    • Dec
      • 5 new features to celebrate myTTNC's 2nd birthday
    • Sep
      • TTNC joins ITSPA (the Internet Telephony Service Providers’ Association)
    • Aug
      • Industry News - August 2014
    • Jul
      • Industry News - June/July 2014
    • Feb
      • Infographic - How the mobile phone has taken over the UK
    • Jan
      • Make it easier for customers to speak to you, with our new Click to Call service
  • 2013
    • Dec
      • How having a Local Number can benefit your business
      • TTNC's annual review - Top 5 highlights from 2013
      • Five new area codes added to the closed local dialling list
      • A brief history of Local Numbers in the UK
    • Nov
      • International Numbers now available from TTNC
    • Aug
      • How relevant is a local number's prefix?
      • How an 0800 number can lead to a communication breakdown
    • Jul
      • When call management services don't make callers happy
      • Fixed lines get old - long live virtual Local Numbers!
    • Jun
      • To be clear - 070 numbers are not mobile numbers
      • What have freephone numbers around the world got in common?
      • How to forward calls overseas without anyone knowing
      • How can a phone number make a difference to your directory position?
    • May
      • A guide to finding a call tracking provider
      • Is using 0800 numbers in your advertising still the best way to get calls?
      • Updates to myTTNC out now (v1.2)
      • The confusion with VoIP
      • Can a local, family run business use advanced call management features?
    • Apr
      • No one likes a clamping company - could using a Local Number help?
      • Doctor's surgeries are still using 0844 numbers, but they are compromising
      • Paying for call forwarding as you go - but not worrying about topping up
      • What's better - knowing where your calls are coming from or knowing who's calling you?
      • What can we learn from Manchester United's use of Local Numbers?
    • Mar
      • Is it ok to use a 0845 number at the expense of your customers?
      • Use time plans to match your number to your business hours
      • Don't advertise your mobile number; get a Local Number
      • Updates to myTTNC released this week (v1.1)
    • Feb
      • Break free of negative perceptions surrounding 08 numbers
      • Professional voice recordings to serenade your customers with
      • We've got a fake UK Ringtone so you can go away
    • Jan
      • Use your mobile to call 0800 numbers for free - Mobile 2 Freephone
      • A positive look at 0800 and 0844 numbers
      • The power of Information APIs (and what an API is)
      • A Virtual Receptionist to get your calls to the right place
      • The secret strength of the humble Local Number
  • 2012
    • Dec
      • Non-geographic numbers - what to look for in 2013
      • myTTNC - getting help when you need it
      • Doctor's surgeries, local services and Local Numbers
      • myTTNC - it's arrived
    • Nov
      • myTTNC Store - a better way to peruse our numbers and services
      • The power of Pay As You Go (PAYG) services
      • What are we going to do about 03 numbers?
      • Call Whisper and Number Presentation - quickly identify calls
      • Announcing TTNC’s new control panel - Coming Soon
      • Amazing numbers drive profitable taxis
    • Oct
      • Are you using text messages to talk to your customers?
      • 0500 Freephone Numbers to be withdrawn from service
      • A conversation with a customer - 0800 Numbers vs Local Numbers
      • Call Recording - Enabling Training and Monitoring
    • Sep
      • Better Customer Experience - Call Management Bolt Ons
      • Hunt Group - creating mobile office workers
      • 0800 numbers - still effective?
    • Aug
      • A Call Statistics walk through
      • The many uses of Virtual Numbers - using unique numbers for your advertising
    • Jul
      • Fax to Email - updating a longstanding service
      • Uncertain times need flexible, cost effective business telephone number services
      • How to use Local Numbers & Non-Geographic Numbers to meet customer needs?
      • 0844 numbers - are they better than 0845 “Lo-call” numbers?
    • Jun
      • How can a local number help you get more calls versus 03 or 0800 numbers?
      • Telephone numbers, call tracking and Google Analytics
    • May
      • Update - Dialling the 01202 area code in Bournemouth, Poole and Christchurch
      • Mobile forwarding rates reduced by 2p/min
    • Mar
      • Dialling the 01202 area code in Bournemouth, Poole and Christchurch
      • Need to call a 0800 number from your mobile?
    • Feb
      • The new London number - 0203 (& newly released 0207 and 0208 numbers)
    • Jan
      • Introducing a new service from TTNC - Call Screening
  • 2011
    • Dec
      • New 0207/0208 London numbers released
    • Oct
      • Reducing nuisance and silent calls - the Telephone Preference Service
    • Sep
      • Is your telephone number really working for you?
      • Quick and efficient outbound SMS messaging to the masses
      • Research into presentation of call charge information of non-geographic calls
    • Aug
      • PhonepayPlus: Changes to prior permissions from 1 September 2011
      • How much is the UK addicted to smartphones?
    • Jul
      • Ofcom amends Premium Rate Services (PRS) Condition and consults on regulation of some PRS services
      • Ofcom publishes Internet use and attitudes bulletin 2011
    • Jun
      • Ofcom's ongoing monitoring of rules to prevent silent calls
      • New account wide Call Management Packages available from TTNC Limited
      • Ofcom accredits mobile phone price comparison service - Mobilife
      • Changes to European telecoms law – benefits for UK consumers
    • May
      • Pay Monthly tariffs - our lowest call forwarding rates ever
      • Ofcom starts looking into 'bill shock'
    • Apr
      • Introducing the new Dial In Management service
      • Ofcom's monthly update - April 2011
    • Mar
      • Social networking drives growth as new PhonepayPlus Code of Practice is published
      • Ofcom prepares for 4G mobile auction
      • Update regarding changes to PhonepayPlus' new Registration Scheme
      • Ofcom update: Ofcom confirms mobile termination rates for next four years
      • PhonepayPlus responds to Ofcom’s ‘Simplifying Non-Geographic Numbers’ consultation
      • Ofcom propose changes to available contracts
      • Texting the emergency services – Ofcom proposes to safeguard scheme
      • Porting phone numbers and compensation scheme
    • Feb
      • TTNC introduces the Refer-a-Friend scheme
      • Ofcom update: Wholesale charge controls for 08 and 09 calls
      • Ofcom Update: Ofcom publishes research on Text Relay services
      • Ofcom Update: New silent calls rules come into force tomorrow
      • World Snooker Championship uses TTNC to supply a memorable number and call services
      • New TTNC Web site launched
    • Jan
      • Pay Monthly Minute packages introduced
      • Ofcom update: Ofcom consults on Draft Annual Plan 2011/12
  • 2010
    • Dec
      • Ofcom update: Consultation on tackling consumer confusion over call charges
      • Ofcom Update: Ofcom Consultation: internal processes
      • Ofcom update: Review of wholesale fixed analogue exchange lines markets
      • UK consumers revealed as early adopters of new technologies
    • Nov
      • Ofcom Competition and Consumer Enforcement Bulletin
      • Ten must-know facts about consumers and premium rate services
    • Oct
      • Review of Alternative Dispute Resolution Schemes - Call for Inputs
      • The new London number - 0203
      • Communications providers need to do more to publicise services for disabled customers
      • New rules to tackle repeat silent calls
    • Sep
      • Introducing Pay Monthly
      • Ofcom Consumer Protection Test
    • Aug
      • Ofcom publishes Communications Market Reports
      • Ofcom publishes speech recognition technology study
    • Jul
      • Ofcom makes two new 116 helpline numbers available
      • Ofcom Update: New help for consumers to resolve complaints
      • Ofcom Update: BT vs. Mobile Operators over termination charges for 0845 and 0870 calls
      • Ofcom Update: Quicker mobile number transfers for consumers
      • Introducing 03 UK Wide numbers
    • Jun
      • Ofcom update: Cheaper charges for UK consumers to end phone contracts
      • Ofcom Update: Ofcom Competition and Consumer Enforcement Bulletin
      • Introducing our latest service - Outbound Call Recording
      • Ofcom sets out proposals to tackle repeat silent calls
    • Apr
      • Ofcom update: Conserving geographic telephone numbers
    • Mar
      • New rules to stamp out landline mis-selling come into force
    • Feb
      • Automatic Top Up service launched
    • Jan
      • New TTNC Number Information Look-Up Tool
  • 2009
    • Dec
      • Ofcom publishes Consumer and Business Consumer Experience reports
      • Introducing Call Blocking Service
      • Ofcom Update: December 09
    • Nov
      • TTNC Releases New Services and New Updates
      • Ofcom Update: Monthly Update November 09
    • Oct
      • Pan-European Helpline Numbers
      • TTNC is looking at Merger and Acquisition opportunities within the communications industry
      • Call Costs guide
      • TTNC helps PipeMedia and PipeCall customers
      • Communications Monthly Update: October 09
    • Sep
      • New servers and platform upgrade
      • Server Upgrade for TTNC!
      • Scam alert: Beware of bogus callers
    • Aug
      • Ofcom updates numbering plan in the light of changes to 0870
      • Ofcom research on mobile number portability
      • Regulator PhonepayPlus announces new rules to protect consumers using 0871 numbers
      • Faster process for transferring mobile phone numbers
    • Jul
      • Consumer Protection Test for telephone number allocation
    • Jun
      • Research reveals need for greater price trans- parency in 087 services
      • Emergency Procedure Investigation
    • May
      • New Freephone number ranges released
    • Mar
      • Ofcom proposes mobile roaming for 999 calls
      • Ofcom to strengthen rules on mis-selling
    • Feb
      • Ofcom publishes decision on the 070 personal numbering range
      • Ofcom introduces 116 European helpline numbers
      • Ofcom extends Premium Rate Services regulation
    • Jan
      • Virtual Chat and Date Services advertising that consumers can meet others through the service
      • Dispute about per-customer line transaction charges for Carrier Pre-Selection
  • 2008
    • Dec
      • New rules to provide greater clarity for consumers on broadband speeds come into force
    • Nov
      • TTNC releases more Freephone number ranges
    • Oct
      • Ofcom update: 070 personal numbering range
    • Sep
      • Ofcom's update about the proposed changes to 0870 Numbers
      • New Ofcom Rules for Number allocations
    • Aug
      • TTNC lowers prices for Intelligent Network (IN) Services
    • Jul
      • New Call Recording Platform
    • Jun
      • Additional Network in New Data Centre
      • Missed Call Alert service launched
    • Jan
      • Professional Voice over services
  • 2007
    • Dec
      • Withdrawal of pre-call announcement on 070 Numbers
    • Nov
      • Delays to the Ofcom policy changes to 0871 Number Ranges
      • Delays to the Ofcom policy changes to 0870 Number Ranges
      • Ofcom announces the next steps for 0870 numbers
    • Oct
      • ICSTIS becomes PhonePayPlus
      • TTNC's 03 Numbers are the first to be live in the UK
    • Sep
      • 070 Pre Call Announcement
    • Jul
      • TTNC Introduces "3D Secure Authentication"
    • Jun
      • First Operator to release 03 Numbers in the UK
    • May
      • TTNC Launches Submission Service to OSIS
    • Apr
      • TTNC gets the UK's largest allocation of 03 UK Wide Numbers
    • Mar
      • TTNC Applies for First ever batch of 03 Numbers
    • Feb
      • Ofcom Decisions on 03 numbers
      • 4.3 Million New Geographic Numbers Released
      • OFCOM changes to the 0870 Phone Number Range
    • Jan
      • New Version of the Novero Platform™ is Launched
  • 2006
    • Dec
      • Real-Time Statistics and Reports Available for Inbound Calls
      • 2.3 Million New UK Town Numbers Released
    • Sep
      • Top Up System Introduced
      • The Novero Platform™ is Launched
    • Aug
      • 0871 regulation proposed by ICSTIS
      • 118 Trades signs Telecoms Contract TTNC
      • Memorable Number Prices most competitive in the UK - Guaranteed
    • Jul
      • Online Number Search made more Advanced
      • Ofcom plans future of UK Telephone Numbering
    • Apr
      • More Free-Phone Numbers added
      • Call Share Revenue to end for 0870 Numbers
      • Ofcom moves regulation of 0871 Numbers to Icstis
    • Mar
      • Extra Details for Online Call Statistics and CDR's
      • Memorable Numbers worth over £9 Million
      • Resellers API launched
    • Feb
      • Free Fax to Email service on 0844 Fixed Rate Numbers
      • More Memorable Numbers
    • Jan
      • Rise in Freephone Number Sales
  • 2005
    • Dec
      • Number Presentation Feature on all NGN's
    • Nov
      • TTNC helps Glen Dimplex
    • Oct
      • TTNC Wins Directory Service (DQ) Contract with the 118 Group
    • Sep
      • VoIP Services now available on all of our Numbers

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