Help and FAQs

Get the most out of your service from TTNC by diving into the nitty gritty of it all

There's no such thing as a stupid question. There are simply things that we know and things that we don't. It's only by asking questions that we learn and grow. That's why we've put together this section which has got a comprehensive list of frequently asked questions about using TTNC's service. There's also a full list of user guides for every aspect of managing your service through myTTNC.

Packages

Help and user guides

Stuck trying to set something up in myTTNC?

No need to fear! We realise that using a sophisticated control panel can be a daunting experience, so we've put together a user manual to help you out with everything you could possibly want to do.

  • From buying something new, to distinguishing between multiple numbers, myTTNC offers a variety of ways to manage your numbers.
  • There are many different ways to forward your calls to best suit your needs. Whether it is basic forwarding to a single destination or a multi-level Virtual Receptionist, you can find out how to get set up here.
  • TTNC offer a wide selection of call management and call forwarding services to help you not only enhance your number features, but also improve your business image and the way you handle calls.

    • Enter the Help Centre

Bolt Ons

Frequently Asked Questions (FAQs)

Just ask us, we're always happy to share

This is where you'll find answers to the questions we've been asked regularly over the years. Some of them apply to getting started. Some are about the ongoing maintenance of your account. Here are just a few, but dive into the FAQ section to explore the rest.

  • What is a virtual phone number and how does it work?
  • Do I get warned when my call credit starts to run low?
  • Can I make calls from my TTNC numbers?

    • Read through our FAQs