Online Billing Management

Keeping your records up to date

You'll be able to get access to any aspect of your account at anytime using myTTNC. Whenever you need an invoice you can go and get it. You need to check your call charge balance, you can do that. You want to investigate how many calls you've been getting and what they've been costing you; no problem.

Easy payments - add cards to your account

You can make any necessary payment to us through your account on myTTNC. You can also add cards to your account that we can use when attempting automatic payments or for when you want to buy new numbers or services.

This is how it all works:

When you're buying a new number or service you can just use one of your saved cards, you don't have to enter the information each time.
You can have more than one card available just in case the first one fails when we're taking automatic payments (e.g. for Automatic Top Up, Pay Monthly or Call Management renewals).
You'll be able to update your card information at any time; add new cards, remove expired ones etc.
You can choose to designate a separate card for your Automatic Top Up from your other payments, so you're really in control.

As with any payment made to us, we send you an email confirmation when payment is successful and save a copy of your invoice to your account.

Secure payments

Any transaction goes through the same secure payment process. We use the payment gateway, Sagepay, which connects with our merchant account with Barclays.

When you add cards to your account, the only information that will be kept on your account will be the card type, the last four digits of the card number and the expiry date. The rest of the information is stored securely with Sagepay through whom we request repeat payments, when appropriate.

Itemised billing

Despite you paying for your call charges in advance, you can still get an itemised list of your call charges using the Call Statistics available to you on myTTNC. You can apply specific date ranges to get information about every individual call you've received and then export that information into whatever system you want to use to view and manipulate the data.