TTNC's Terms and Legal

Code of Practice

Our Code of Practice for consumers and businesses. Approved by Ofcom, UK's Communications regulator.

Comms Council Membership

Details about the role of the Comms Council and our membership.

Terms and Conditions

Our General Terms and Conditions of business for End Users.

Money Back Guarantee

Details on how to request your money back in the unlikely event that you're not satisfied.

Hardware Returns Policy

Details on how to return VoIP Hardware.

Acceptable Use policy

Details on our acceptable use policy (AUP).

Chess Group Privacy Notice

Details on the Chess Group privacy notice.

Complaints and Disputes

Details on our complaint handling and dispute resolution