TTNC's Terms and Legal

Code of Practice

Our Code of Practice for consumers and businesses. Approved by Ofcom, UK's Communications regulator.

ITSPA Membership

Details about the role of the ITSPA (Internet Telephony Services Providers’ Association) and our membership.

Terms and Conditions

Our General Terms and Conditions of business for End Users.

Privacy Policy

Details about how we gather, uses, disclose, and manage data including our Data Protection Policy.

Nuisance Calls

Information and guidelines about what to do if you receive nuisance calls to your number.

CLI Presentation

Information, guidelines and requirements for using CLI Presentation services on our Network and Numbers.

Emergency Access

Information about using our VoIP service to access the UK’s 999 and 112 Emergency Service Numbers.

Website Policy

Terms of use for visitors and registered users of our websites and online control panel - myTTNC.

Money Back Guarantee

Details on how to request your money back in the unlikely event that you're not satisfied.