The complete cloud telecommunications provider
In 2004 I realised that businesses didn’t have a lot of choice when looking for a telecom’s provider. Not only that, there was a limited choice of services available and most of them were quite basic. Most call services and phone numbers needed a physical phone line to work from.
I knew it didn’t have to be that way, so I made it my goal to empower businesses of any size with cutting edge solutions that would be simple to use, cost effective and delivered with exceptional customer service.
Regulated by Ofcom as a Telecoms Network Operator TTNC Limited is a business class provider of end to end communication solutions. Our services include geographic and non geographic telephone numbers, call management packages and Voice over IP Services through to SIP Trunks, Call Tracking and bespoke telephone answering services
Our Network has been designed to provide a fully resilient service delivery platform with no single point of failure. This, combined with our unique user friendly API gives us the ability to provide our customers with a unique cloud communication platform
Founded in 2004 our core focus and values have remained the same to this day
The leadership team
Founder & Managing Director
My role is to identify opportunities and to set the vision, goals and long term strategy for TTNC including our core focus, core values, ethics and culture.
I am also responsible for our product roadmap and keeping up to date with the regulation and changes within our industry.
I love tech and the start up scene and spending time with my wife and 2 sons, playing golf and travelling.
I don’t like bad customer service and seeing people being ripped off.
I oversee all things technical, from infrastructure to telephony, and provide guidance and direction to the technical team.
I like spending time with my wife and children & inventing smoothies.
I don’t like false people and aubergines.
Sales & Business Development
I am responsible for creating and executing our sales and business development strategies, interacting with customers and ensuring we deliver the perfect solution on time and within budget.
I like working with customers to help them achieve their business goals, spending time with my wife and two children, listening to the blues.
I don't like people being forced into buying services they don't need or want, poor customer service & communication.
My responsibility is everything application development. This ranges from research to architecture to delivery.
I like technology, maths and nighttime photography.
I dislike things not being done properly and being too hot.
I am responsible for all things design, from branding to prototyping to UI/UX. My role also includes front-end development and optimisation to improve our visitors experience.
I stay inspired by stepping away from the screen with a passion for lettering, travelling, snowboarding, food and music.
I dislike uncomfortable shoes.
Control your communication
Benefit from using our advanced technology
We built our own platform using various open source tools and software. You'll be using some of the most advanced communication technologies available. As a team we look to stay up to date with the latest technology. We'll look for what's happening in the industry so we can introduce new ideas to benefit our customers. We work hard to ensure we understand what the customer needs now - and what they will need in 2 years, 5 years and 10 years time.
Wide range of bolt on services
TTNC provide a wide range of complimentary business class telecoms services - scalable call management packages, Voice over IP Services such as Hosted VoIP Telephony and SIP Trunks, bespoke call forwarding and call tracking. We believe in flexibility, innovation, and listening to our customers so if we haven't got a solution we will build one for you.
Competitive and straightforward pricing
We believe we offer the best value numbers and services in the UK. Prices are transparent and easy to understand. Our numbers come with a range of free value added tools to get you started; this includes free Call Statistics and free use of myTTNC (our control panel). You can make changes to your numbers and services when you need to.
Who's using our services
Regulators, memberships and Code of Practice
We take our role as a communication service provider very seriously and part of that is to ensure our customers are protected. That means we adhere strictly to all relevant rules, policies, laws and best practices set out by relevant regulators and industry groups.
Ofcom is the regulator of the UK telecommunication industry and has allocated over 6 million numbers to TTNC. Ofcom has also approved TTNC’s Code of Practice.www.ofcom.org.uk
We’re a member of the Internet Telephony Service Providers Association (ITSPA) and follow the ITSPA Code of Practice and best practices to eliminate fraud and to protect end users.www.itspa.org.uk
We’re a member of the Federation of Communication Services (FCS), an industry body for communication service providers.www.fcs.org.uk
Phone-paid Services Authority
Phone-paid Services Authority is the UK regulator for Premium Rate communication services and TTNC is a registered Service Provider.www.psauthority.org.uk
It is an Ofcom requirement that communication providers are members of an Ofcom approved alternative dispute resolution (ADR) scheme. We’re a member of Ombudsman Services (OS) for this.www.ombudsman-services.org
We’re registered with the Information Commissioner’s Office (ICO) to process data under the Data Protection Act (our registration number is Z8954189)www.ico.org.uk