TTNC was awarded the Internet Telephony Service Provider’s Association (ITSPA) Quality Mark in February 2018, becoming one of just ten companies worldwide to have obtained the accolade.
Ongoing commitment to Quality
We fully intend to retain the Quality Mark for as long as it exists, but doing so is not automatic; an ISTPA approved independent VoIP monitoring platform continuously monitors our Network for resilience and reliability and each year our Quality Mark will be re-assessed.
Should a Provider not be compliant with the Quality Mark criteria, or in breach of the ITSPA Code of Practice, then their Quality Mark may be withdrawn.
Being awarded the Quality Mark by the UK’s VoIP Industry is a huge honour for us, and we hope it gives a clear signal to existing and new customers that we are committed to delivering top quality and reliable service, backed up by exceptional customer care.
What is ITSPA?
ITSPA stands for "Internet Telephony Service Providers' Association" is a UK membership-led organisation that represents companies which provide Voice over IP services and other “over the top” IP based applications including instant messaging and video.ITSPA Website