Adding the Enhanced Package to your account, firstly, gives you all the services you'd get from both the Essential and Extra Packages. Secondly, it opens up the possibility of forwarding to more destinations and making them ring at the same time, and with Virtual Receptionist, allow you to develop a custom, professional, interactive answering service.
Find out more about these services by clicking on the icons below. As with all the Packages:
With both the Virtual Receptionist and Call Greeting available to you, there's a lot of scope for you to create messages to introduce your callers to your business, your departments, even your current marketing offers.
Your callers can experience a more efficient system that gets them to the right person who will be best able to answer their questions. You can have up to 9 options on your Virtual Receptionist, giving small businesses space to grow into and large businesses the quantity they need.
On the odd occasion, even with all of these services, calls will be missed. But then we've got services for that. Notifications of missed calls and your actual voicemail can be delivered to whatever email address you decide (you can send them to 3 different ones if you want). These will work with you to improve your efficiency and your customer service levels.
Any of the Packages can be ordered directly from our website when you go to the checkout with your numbers. If you already have a number with us, you can request to add any of our Packages to your account by emailing us at firstname.lastname@example.org.
Any of our Call Management services are available to add to a number individually as Bolt Ons. To try and make it easier for you to find what you need, we've put them into categories: Intelligent Forwarding, Interactive Answering and Information and ID.