The Extra Package

Designed with information in mind

Adding the Extra Package to your account will give you the services that will make it easier to identify where your calls are coming from, allow you to add a custom greeting to your calls as well as customise your Voicemail greeting, and set up time plans to match the hours of your business. You'll even be able to start blocking unwanted callers and save you wasting time with them.

Find out more about these services by clicking on the icons below. As with all the Packages:

You can apply the Call Management services from your Package to any of the numbers in your account.
You can have an unlimited amount of numbers in your account all using the services.
You get over 50% discount off the cost of buying these services separately.

What's included in the Extra Package

	Time Based FowardingControl exactly where your calls are answered based on the time of day or even the day of the week.		Number PresentationSee which of your numbers has been called on your phone's screen so you know how best to answer.
	Call BlockingGet rid of those time wasters and unwanted calls by blocking up to 20 numbers or even entire ranges.		Call GreetingImprove your business image by greeting your callers before they are connected to someone
	Missed Call AlertGet an email alert within 15 seconds of missing a call telling you who called so you can get back to them.		Voicemail ProYou can't always get to every call so why not greet your caller's with a custom voicemail greeting?
	Call WhisperHear which number has been dialled before the call is connected so you know how best to answer.		Fax to EmailDitch the old fax machine and dedicated line and receive your fax messages straight to your email.
	VoIP TerminationBenefit from free call forwarding on most numbers when you forward your calls to a VoIP destination.		CLI PresentationJust like when someone calls you directly, we show their number on your handset's display
	Email and SMS alertsKeep completely up to date and informed with what's happening with your numbers and account.		Hunt GroupIncrease your chances of answering your calls by creating a sequence of up to 3 destinations.
	Call StatisticsMeasure the effectiveness of your advertising or just see how many calls you've received lately.		Dial In ManagementCan't get to a computer? Dial in and take control of your numbers wherever you are at no extra cost.
	myTTNCOur advanced online control panel gives you complete control over all aspects of your TTNC account.		Google Analytics IntegrationIntegrate your call data with Google Analytics and track it alongside your web traffic.

How can these services help me?

Mixing personal and business lines

Measure your marketing

Picking up the missed ones

Mixing personal and business lines

If you're using one phone for both personal and business use then this Package gives you the tools to help. With Call Whisper and Dialled Number Presentation you can get information about the caller before you answer. This means you'll know if it's a business call and answer it the right way.

Measure your marketing

These services can also provide you with a quick indication of how your marketing is going. If you've got a specific number attached to a specific offer or advert, again these services can let you know, as you're taking calls, how effective that offer or advert is being.

Picking up the missed ones

With Missed Call Alert included you can improve your response time when you miss your customers calls. Whatever phone or handset you use, if you miss a call we'll email you. This will tell you why it was missed, when it was missed and if the information is available, who it was that called.

We've also added to this Package some intelligent forwarding tools so you can increase your answering options and hopefully increase the number of calls you can get to.

Ordering and adding Extra to your account

Any of the Packages can be ordered directly from our website when you go to the checkout with your numbers. If you already have a number with us, you can request to add any of our Packages to your account by emailing us at sales@ttnc.co.uk.

Or maybe you just need one Call Management service?

All of our Call Management services are available to add to a number individually as Bolt Ons. To try and make it easier for you to find what you need, we've put them into categories: Intelligent Forwarding, Interactive Answering and Information and ID.

Find out about Bolt Ons