Call Management

It's not just about taking calls

As much as call management is about the practicalities of taking calls it's also very much about developing your brand, improving your professional image and developing your customer experience.

Essential Package - free services

When you open an account with us and start adding numbers to it, you will automatically have the Essential Package on your account. These are the services that will enable you to start taking calls and make effective use of your numbers.

If you want to expand on the free services included with the Essential Package on all your numbers or just the one, we offer two ways to add Call Management services - account wide Packages and individual Bolt Ons.

Packages

Apply the Call Management services from your Package to any of the numbers in your account.
You can have an unlimited amount of numbers in your account all using the services.
You get over 50% discount off the cost of buying these services separately.

Bolt Ons

Bolt Ons allow you to just add the services you want, and just pay for what you need.
Build up the services you have available on your number over time.
You can always add a Package to your account later if it becomes more cost effective.

Packages - add more to your account from £7 a month

If you want to, you can add one of our other Packages to your account and have even more Call Management services at your disposal. There are three Packages you could choose from - Extra, Enhanced and Everything - ranging from £7 to £21 a month.

Bolt Ons - add just what you need from £2 a month

Any of our Call Management services are available to add to a number individually as Bolt Ons. To try and make it easier for you to find what you need, we've put them into categories - Intelligent Forwarding, Interactive Answering and Information and ID. These Bolt Ons range from £2 a month.